Last updated · August 2026
MA Maldives Agent is a registered sole proprietorship in the Republic of Maldives, operating under registration SP03132025 and entity reference 2025SP00110E.
MA Maldives Agent is registered to conduct Travel Agency Activities (ISIC 7911) under Business Activity Registration BP09772025, issued on 28 January 2025.
All bookings, payments, quotations, confirmations, and contracts made through this Platform are entered into directly with MA Maldives Agent.
hurawalhireservations.com is an online travel and booking platform owned and operated by MA Maldives Agent and is not the official website of Hurawalhi Island Resort.
1. Definitions
For the purposes of these Terms:
"MA Maldives Agent," "Company," "we," "us," or "our" refers to MA Maldives Agent, a sole proprietorship registered in the Republic of Maldives and owned by Rukhshath Ibrahim Didi.
"Platform" refers to the website hurawalhireservations.com and associated booking, enquiry, quotation, and travel services operated by MA Maldives Agent.
"You," "guest," "traveller," or "customer" refers to any individual making an enquiry, requesting a quotation, making a booking, or otherwise using the Platform.
"Resort" refers to Hurawalhi Island Resort, an independent third-party accommodation and hospitality provider.
2. Booking process & contract formation
Submitting an enquiry, availability request, or quotation request through the Platform does not constitute a confirmed reservation.
Prices and availability displayed or communicated prior to confirmation may be subject to change until the booking is formally confirmed.
A binding booking agreement is formed only when:
- MA Maldives Agent issues a formal booking confirmation; and
- The required deposit or full payment specified in the quotation or confirmation has been received.
Payments for bookings made through the Platform are collected or arranged by MA Maldives Agent through its authorised payment channels.
Where applicable, a separate confirmation, booking reference, or voucher from the Resort or supplier may also be issued.
3. Payments & pricing
Deposit requirements
A deposit, typically 30% of the total booking value, may be required at the time of confirmation unless a different payment requirement is stated in your quotation or booking confirmation.
Final payment
Unless otherwise stated in your quotation, the outstanding balance must generally be settled no later than 60 days before the scheduled arrival date.
Bookings made closer to the arrival date may require 100% payment at the time of confirmation.
The payment terms stated in your individual quotation or booking confirmation will take precedence.
Currency
Unless otherwise specified, prices are quoted in United States Dollars (USD).
Where payment is processed in another currency, exchange rates and foreign currency charges may be determined by the relevant bank, card issuer, or payment processor.
Payment methods
Available payment methods may include:
- Major credit or debit cards;
- Telegraphic Transfer / Bank Transfer; and
- Other authorised payment methods communicated by MA Maldives Agent.
Credit card or payment processing charges may apply where permitted and will be disclosed where applicable.
4. Cancellation, amendment & refund policy
Cancellation and amendment conditions may vary depending on the Resort, travel dates, room category, promotional offer, meal plan, and supplier conditions.
Unless different cancellation conditions are stated in your quotation or booking confirmation, the following standard policy may apply:
| Cancelled | Refund |
|---|---|
| 90 days or more before arrival | Full refund less USD 100 admin fee |
| 60–89 days before arrival | Up to 75% |
| 30–59 days before arrival | Up to 50% |
| 0–29 days before arrival | Non-refundable |
Where the Resort or supplier applies stricter cancellation conditions, the cancellation terms stated in the customer's quotation or booking confirmation shall prevail over the standard policy above.
Refunds, where applicable, will normally be returned through the original payment method wherever reasonably possible. Bank charges, payment processing fees, exchange-rate differences, and other non-refundable transaction costs may be deducted where applicable.
No-shows and early departures
Failure to arrive for a confirmed booking, or early departure after check-in, may result in 100% cancellation charges unless otherwise agreed by the Resort.
Force majeure
In circumstances outside the reasonable control of MA Maldives Agent, including but not limited to natural disasters, extreme weather, pandemics, government restrictions, political instability, transportation disruption, or other force majeure events, MA Maldives Agent will make reasonable efforts to coordinate with the Resort and relevant suppliers regarding:
- Date changes;
- Credit vouchers;
- Alternative arrangements; or
- Refunds where permitted by the supplier.
Any credit, amendment, or refund remains subject to the conditions imposed by the relevant Resort or supplier.
Travel insurance
Guests are strongly encouraged to obtain comprehensive travel insurance covering, where appropriate:
- Trip cancellation;
- Medical emergencies;
- Flight disruption;
- Baggage loss;
- Travel delays; and
- Other unforeseen circumstances.
Travel insurance is not automatically included with a booking unless specifically stated in your quotation.
5. Resort, transfers & third-party services
MA Maldives Agent facilitates reservations with resorts, transportation providers, and other travel suppliers.
Hurawalhi Island Resort is an independent third-party service provider. MA Maldives Agent does not own or operate Hurawalhi Island Resort and does not control the Resort's day-to-day operations.
Resort facilities, restaurants, excursions, transfers, room configurations, operating hours, amenities, activities, and other services may be changed, suspended, or withdrawn by the Resort without prior notice.
Where MA Maldives Agent has correctly booked the services requested by the guest, MA Maldives Agent shall not be responsible for operational failures, maintenance issues, service interruptions, injuries, accidents, or other matters occurring under the direct control of the Resort or another independent supplier, except where liability cannot legally be excluded.
Nothing within these Terms is intended to exclude any liability that cannot lawfully be excluded under applicable Maldivian law.
6. Guest responsibilities
Guests are responsible for ensuring that all traveller information supplied to MA Maldives Agent is accurate. Guests are also responsible for ensuring they meet all applicable travel requirements, including:
- Holding a valid passport;
- Meeting applicable passport validity requirements;
- Obtaining required visas or entry permissions;
- Meeting immigration requirements;
- Meeting customs requirements;
- Meeting applicable health or vaccination requirements; and
- Ensuring passenger names correspond with travel documents.
MA Maldives Agent is not responsible for denied boarding, denied entry, additional expenses, or cancellation charges arising from a guest's failure to meet applicable travel requirements.
Guests should verify the latest entry requirements with the appropriate government authorities before travelling.
7. Taxes, Green Tax & government charges
Applicable Maldives government taxes, service charges, Green Tax, transfer fees, and other mandatory charges will be included or clearly identified within the quotation where applicable.
If a government authority introduces or changes a mandatory tax, fee, levy, or charge after a booking has been made, the guest may be required to pay the additional amount where the Resort, supplier, or applicable law requires it.
8. Intellectual property
Unless otherwise stated, the design, written content, branding, website elements, and original materials published on this Platform are owned by or licensed to MA Maldives Agent.
Names, photographs, logos, trademarks, videos, and other intellectual property relating to Hurawalhi Island Resort remain the property of their respective owners.
The use of resort names, images, or information on this Platform is intended to identify and market travel services relating to the respective resort and does not imply that this Platform is the Resort's official website.
Users may not copy, reproduce, distribute, modify, republish, or commercially exploit Platform content without appropriate permission.
9. Independent platform disclaimer
hurawalhireservations.com is operated independently by MA Maldives Agent. It is a travel agency booking and enquiry platform and is not the official website of Hurawalhi Island Resort.
References to Hurawalhi Island Resort, including its name, photographs, accommodation categories, amenities, and other resort information, are provided for travel planning, marketing, and booking purposes.
Hurawalhi Island Resort remains responsible for the provision and operation of resort services supplied directly by the Resort.
10. Accuracy of information
MA Maldives Agent makes reasonable efforts to ensure that prices, descriptions, photographs, facilities, inclusions, and other information displayed on the Platform are accurate. However, resort information and pricing may change from time to time.
In the event of an obvious pricing, technical, or data-entry error, MA Maldives Agent reserves the right to correct the error before the booking is confirmed.
The final quotation and booking confirmation issued by MA Maldives Agent will determine the services, inclusions, pricing, and conditions applicable to the booking.
11. Governing law & dispute resolution
These Terms of Service and any booking agreement entered into with MA Maldives Agent shall be governed by the laws of the Republic of Maldives.
Guests are encouraged to contact MA Maldives Agent first if they experience any issue relating to their reservation so that reasonable efforts can be made to resolve the matter.
Where a dispute cannot be resolved amicably, it shall be subject to the jurisdiction of the competent courts of the Republic of Maldives or another dispute-resolution mechanism agreed between the parties.
12. Changes to these terms
MA Maldives Agent reserves the right to amend or update these Terms of Service from time to time.
Updated Terms will become effective when published on the Platform unless otherwise stated.
Changes made after a confirmed booking will not retrospectively replace the contractual terms applicable to that booking unless required by law or agreed between the parties.
Legal Review: These Terms should be reviewed by qualified legal counsel in the Republic of Maldives before final publication.